Privacy Policy

Last updated: 23 August, 2025

At Greenutss Nutrition Consultancy Limited (“Greenutss,” “we,” “our,” “us”), your privacy and trust are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [greenutss.com], purchase our products, or engage in our nutrition and wellness services.

By accessing our website or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information from you:

Personal Identification Information – Name, email address, phone number, billing and shipping address.
Nutrition & Health Information (with your consent) – dietary preferences, allergies, medical conditions relevant to nutrition advice, InBody analysis results, consultation notes, fitness goals.
Transaction Information – order history, payment details (processed securely by third-party payment providers, not stored by us).
Technical Information – IP address, browser type, device info, and website usage data collected through cookies or analytics.
Membership & Loyalty Information – account preferences, participation in Greenutss programs, redeemable points or vouchers.

2. How We Use Your Information

We use your data to provide safe, effective, and personalized nutrition services:

To deliver nutrition consultations, reports, and personalized dietary advice.
To process product purchases, payments, and deliveries.
To recommend supplements, meal plans, or lifestyle tips based on your goals.
To communicate with you regarding bookings, orders, updates, and promotions.
To manage loyalty programs, memberships, and rewards.
To analyze customer trends and improve our services.
To comply with applicable legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell your personal data. We may share your information only when necessary:

With trusted service providers – such as payment gateways, courier companies, IT providers – strictly for operational purposes.
With nutrition professionals – for the purpose of providing accurate consultations (only if you consent).
For legal reasons – if required by law, regulation, or to protect Greenutss’s rights and safety.

4. Cookies & Tracking

Our website uses cookies and analytics tools to improve your browsing experience, personalize content, and measure website performance. You can manage cookie preferences in your browser settings.

5. Data Security

We take reasonable technical and organizational measures to protect your data, including:

Secure payment processing via certified third-party platforms.
Restricted staff access to health and personal information.
Regular system monitoring to prevent unauthorized access.

6. Your Rights

You have the right to:

Access, update, or correct your personal data.
Request deletion of your personal data (except where required by law).
Withdraw consent for the use of health information at any time.
Opt-out of receiving promotional communications.

To exercise these rights, please contact us at [your contact email].

7. Retention of Data

We retain your personal and consultation data only for as long as necessary to provide services, fulfill legal obligations, and maintain client records in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (PDPO).

8. Third-Party Links

Our website may contain links to external websites (e.g., fitness tools, payment providers). Greenutss is not responsible for the privacy practices of these sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Greenutss Nutrition Consultancy Limited

Email: info@greenutss.com

Phone: +852 985 1744

Website: www.greenutss.com